Showing posts with label Apple. Show all posts
Showing posts with label Apple. Show all posts

Tuesday, May 7, 2013

The worst ceos of 2012 and why smart ceos make bad decisions

CEOs today face far greater challenges than just perfecting the art of outperforming bottomline target estimates quarter after quarter. From keeping activist shareholders at bay, to satisfying consumers who demand innovation at the blink of an eye, today’s Chief Executives have their hands full. Not surprisingly, many of these highly-regarded strategists stumble. Prof. Sydney Finkelstein, Steven Roth Professor of Management, Tuck School of Business, writes on why such business leaders fail

2012 has been an eventful year as far as business is concerned. The global economy was stuck somewhere in between managing a full blow financial crisis on one hand and dealing with its after-effects on the other. However, this year did give CEOs an opportunity to reconsider changes that had been impacting their businesses and reinvent in response. And I would say that this is one area where business leaders have faced a great deal of trouble.

For many CEOs, adapting to change – especially dramatic and technological change – is disturbing. Companies like Motorola, Research in Motion and Kodak had to deal with big changes in the recent past mostly due to technological shifts in the economy and their respective industries. What they’d been doing effortlessly in the past stopped working. And unfortunately, they continued doing what made them successful in the first place. Business model innovation is a tricky proposition because even from a psychological point-of-view, it’s difficult to stop doing something for which one has been amply rewarded – and consistently so – in the past. However, the repercussions of not adapting are evident. Motorola was acquired by Google (not for a great line-up of products but more so for the patents), Kodak filed for bankruptcy and Research in Motion is struggling to sustain operations.

Nevertheless, there have been two chief executives in particular who, despite their short tenures, have demonstrated phenomenal leadership and a strong strategic outlook. Marissa Ann Mayer of Yahoo! and Tim Cook of Apple definitely stand out this year.

If you consider Meyer, she’s really given Yahoo!! a shot in the arm. She’s given the company a sense of purpose and if you ask employees and shareholders at Yahoo! today, they’ll tell you that they have much more confidence in the future direction of the company. In recent past, she has proved herself a leader at one of the most successful Internet businesses of our times – Google. And currently, that shows in her understanding of strategy. There is clear consensus now that Yahoo! is a media company – something which previous CEOs could not clearly establish. Further, Meyer has started unlocking some value that lay dormant in Yahoo!’s assets.

On the other hand we have Tim Cook, who has put up a commendable performance at Jobs’ exit. He launched the iPad Mini (despite Steve Jobs’ belief that the market wouldn’t like a small tablet) demonstrating that he is ready to adapt and change. He also had the courage and honesty to accept that Apple Maps was a mess. Some critics have been blaming him for the loss in the stock value of the company. But I don’t see how he’s responsible for any of that. Agreed that Apple didn’t launch a freakishly great product, but the iPhone 5 still sold record units. Apple’s market capitalisation is a case study in itself. To justify such high valuations, you literally need to reinvent the world. And I think Cook has done a fairly decent job till now. He deserves a little more time to demonstrate something even better.


Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri
 
For More IIPM Info, Visit below mentioned IIPM articles
 
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Monday, May 6, 2013

The Indian Space Research Organisation (ISRO) recently celebrated its 100th mission with a flawless launch of a PSLV from Sriharikota. No mean feat, as for ISRO it all began just 37 years ago when, in 1975, it launched India’s first experimental satellite – Aryabhata. In an exclusive conversation with B&E’s Kumar Buradikatti, Prof. U. R. Rao, Former Chairman of ISRO and the man behind Aryabhata, recalls how he led his team and heralded India into space age
 
B&E: Who all were there in the Aryabhata team?
URR: In Aryabhata team we had about 250 engineers and scientists. But it all started with a small group in Ahmedabad and Dr. Krishnaswamy Kasturirangan, Former Chairman of ISRO and the Space Commission, was one of them. In fact, many of them were my students. I also had a small group in Trivandrum. They all came. They just said, “We are coming with you.” Then we recruited. Everyday, we conducted six interviews. I even wrote to some institutions and requested them to send two of their best students to us. Many young students came. Some would see the place – an area without proper infrastructure in place – and ask, “Sir, are you going to build it in this shed?” I would simply reply, “Look, if you believe me, you can join me. Otherwise, go back and don’t waste my time. I only have two and a half years to build the satellite and I am bent on meeting it.” I was really changing my life. That’s why I took two years to accept Dr. Sarabhai’s proposal. Dr. Vikram Sarabhai was not only my professor, my guru, but also a wonderful person. We started building Aryabhata in August-September 1972 and had launched it by April 1975. At the time the satellite was being made, the average age of the team was 25 years, and I was the eldest at 40!

B&E:
What type of support did the Aryabhata team received from the Russians and others?
URR:
As far as Russians are concerned, they gave us a free launch, which was the most important thing at that time. We didn’t pay anything at all. In fact, they even launched Bhaskar-1 and Bhaskara-2 for free. Then, IRS onwards, they started charging us. But a nominal fee, much lesser than what others normally charged. Similarly, for the first experimental communication satellite, Apple, we got free launch from European Space Agency. Second time onwards, we had to pay. These free launches certainly helped us a lot.

B&E: How did you execute the project?
URR: We made a team of three, me being the Chairman. T. N. Seshan, who was the Joint Secretary in the Ministry of Space at that time, was one of the members. We were completely armed and decisive. We would just discuss and place the orders. Since we had nothing, we would buy everything, from furniture to expensive machinery. However, within three months we had set up a wonderful laboratory! Everyone said that it was wonderful and they wanted to come and see the place. In fact, many internationally renowned personalities, including heads of all space agencies, visited it. Even all Prime Ministers, from Morarji Desai to Indira Gandhi, and Presidents visited the laboratory. Everybody thought that something strange is going to happen and cooperated wonderfully. I also gave a list to MIT and NASA headquarters and said, “These are the things I need and it’s up to you figure out how you can help me. But I don’t have much time.” Every evening, I would get a box! Seeing this, some would ask as to how I was going to pay them. I would simply reply, “I won’t pay them. I have friends across the globe and they are helping me.” Everything went like this.


Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri
 
For More IIPM Info, Visit below mentioned IIPM articles

Thursday, October 4, 2012

Nokia; Now Last in Customer Satisfaction

Bloodied by Market Losses in the Smartphone Category and Hit by Scathing Critique on its latest N8 Launch, Nokia’s Leadership Position is under Serious threat. Given its Reticent Posture, The Worst could come This Year.

They say that the customer is king. However, understanding the Indian customer has always been a tough task for business houses and corporations, especially for those who believed in legacy leaderships. The Indian telecom handsets category is a scathing eulogy, where the once quasi-monopoly Nokia has not only seen massive hits on its market share, it has also started floundering on the customer experience. As Gareth Halfacree writes in Enterprise Reviews on November 10, 2010, “With Apple’s iPhone Operating System and Google’s Android Platform cornering the market, interest in Symbian has been waning in recent years, and many believe that the N8 represents Nokia’s final attempt... If the N8 fails, so does Symbian as a viable platform.” And that’s where Nokia’s started getting the nervous shakes, as the N8 has already started getting calls of being hit with glitches.

Nokia is today struggling to maintain its market share. One of the key reasons for Nokia losing steam in the Indian market has its ongoing failure to catch the nerve of handset users. Telecom growth today is fast reaching people at the lower rungs of the pyramid, who have started looking for low priced and yet, feature rich phones. That is where the Indian branded handsets – with a simple business model of importing handsets on zero duty and selling them with an aggressive marketing strategy – now pose a serious threat to Nokia, which faces an equally daunting challenge on the high end from players like RIM and Apple.

Years 2009 and 2010 have been revealing. Only Samsung managed to retain its position. Korean giant LG and Sony Ericsson were thrown out of the top five chart. As per IDC, LG was the number two player in the quarter ending June 2008. The biggest setback was however to Nokia. Its share continued to fall and by the end of June, it constituted only 36.3% of the market as per IDC. This is the lowest ever since its entry into the Indian handset market. The handset manufacturer’s share by the end of Q4 of FY 2009-10 was pegged at 52%. When contacted, Nokia refrained for making any comment on the issue. An email sent to the company spokesperson remained unanswered till the filing of the report.

The Finnish giant, which commanded around 80% of the market share at one point, failed to understand the changing dynamics of the market in time. Nokia’s entry into the dual SIM segment was almost two years late. It continued to employ traditional QWERTY handsets with the business users. On the other hand, the competition redefined QWERTY key pad handset with social network functions to cater to multimedia users. Naveen Mishra, Lead Analyst - Telecom, IDC India opines, “In the last few quarters, shipments of mobile phones in the country have been growing, especially for models with features like long battery life, dual mode handsets (GSM & CDMA), QWERTY keypad, multimedia enabled (FM radio & MP3 player) handsets & phones with expandable memory slots.” The emerging players have brought such features at competitive prices. Nokia realised its mistake pretty late, and has only recently joined the multimedia QWERTY bandwagon with the launch of Nokia C3.


Source : IIPM Editorial, 2012.
For More IIPM Info, Visit below mentioned IIPM articles.
 
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